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Letter to Our Patients

March 23, 2020

Dear Woodcreek Family Dental patients,
Per executive order of Governor Abbott, all Texas-licensed health care professionals are required to postpone all medical procedures, including dental procedures, that are not medically necessary, effective today through April 21, 2020. This is a response to limit the spread of COVID-19, or coronavirus, to the population considered high-risk, and to mitigate the strain on our healthcare system (beds, staff, ventilators, personal protective equipment, etc.)

We want to do our part in being socially and epidemiologically responsible. Therefore, we will limit visits to patients of record who are experiencing an emergency (which the ADA defines here). However, should you have a need to be seen, leave a message on our office voicemail and we will contact you to coordinate a time to be seen.

We will be calling or emailing patients scheduled the next month to make another appointment. Thank you for your understanding and cooperation during this unprecedented time. We’ll see you soon. Stay home and stay safe.

Oliver S. Villaruel, DDS, PLLC
Christine H. Foley, DDS, MS

March 16, 2020

To our Woodcreek Family Dental patients,
In our effort to minimize the risk of exposure and transmission of COVID-19, better known as the coronavirus, to our staff and other patients, we will be pre-screening future appointments. This means that if you are experiencing flu-like symptoms, including fever, cough or shortness of breath OR have been in contact with someone who has those symptoms, the CDC (Centers for Disease Control and Prevention) suggests and the ADA (American Dental Association) strongly recommends any non-emergency dental appointment to be rescheduled.1 As the typical dental setting is not designed to carry out all transmission-based precautions, we will wait until a patient is no longer considered contagious.1 Likewise, any staff member with those same symptoms will be asked to not report to work.2

When you show for an appointment, our front-office staff will read your temperature using a temporal scanner. We apologize for the inconvenience, but a result of 99.5F or higher will require you to reschedule. Dr. Jonathan Shenkin, former ADA vice president, states that although dentists and other health care providers may be concerned about how to manage patients who may be infected with the coronavirus, “dentists have been managing these concerns for a myriad of highly infectious diseases for decades, and are well poised to maintain safe clinical environments for both their patients and the dental team.”3 Thank you for your understanding and cooperation.

Oliver S. Villaruel, DDS, PLLC
Christine H. Foley, DDS, MS

2 Any patient or staff suspected to have COVID-19 can be reported to our local and/or state department, as allowed by HIPAA’s Privacy Rule when in response to a public health emergency.

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